What had happened is an experience grimly familiar to many eBay sellers. A month later I received an email, not from eBay but from PayPal, to say £600 had been removed from my account.” I called eBay and asked if I needed to do anything. “But the buyer opened a case against me on eBay. “I had proof – the weight of package and photos – that I hadn’t sent beetroot,” says Allison, who is from Irvine in Ayrshire. When Allison sent proof of delivery the buyer said he had received the parcel after all, but instead of a phone it contained an unlikely cargo: beetroot. However, although Royal Mail’s website showed it had been signed for, the buyer claimed it hadn’t arrived. A fter the highest bidder on eBay offered Jordan Allison £600 for his mobile phone he dutifully packaged it up and sent it off by registered post.
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